Shipping policy


Effective Date: June 22, 2026

Thank you for choosing Arvello. We are committed to providing a reliable and efficient shipping experience. This Shipping Policy explains our shipping procedures, delivery estimates, and related information. A clear shipping policy helps customers understand processing times, delivery options, shipping costs, tracking procedures, and how shipping issues are handled.

1. Shipping Coverage

We currently offer shipping throughout the United Kingdom.

2. Shipping Costs

We offer the following shipping options:

Standard Shipping

  • Delivery Time: 3–5 business days

  • Cost: Free

Express Shipping

  • Delivery Time: 1–2 business days

  • Cost: £25.00

3. Order Processing Time

All orders are processed within 1–2 business days after payment confirmation.

Orders are processed Monday through Friday, excluding weekends and public holidays.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this tracking number to monitor the progress of your shipment through the carrier's website.

5. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout. Arvello is not responsible for delays or delivery issues resulting from incorrect or incomplete addresses.

If you discover an error in your shipping details, please contact us immediately at info@Arvello.shop.

6. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at info@Arvello.shop as soon as possible. We will work with the shipping carrier to investigate and resolve the issue.

7. Delivery Delays

While we strive to meet all estimated delivery times, delays may occasionally occur due to factors beyond our control, including weather conditions, carrier disruptions, customs procedures, or periods of high demand.

8. Contact Information

If you have any questions regarding shipping, please contact us:

Store Name: Arvello

Trade Name: Arvello

Email: info@Arvello.shop

Phone: 01632 960 001

Address: 10 Downing Street, London, SW1A 2AA, United Kingdom